Utilities Guide

This guide explains how utilities are managed during your tenancy.

At a glance

Wi-Fi arrangements vary by property — check your tenancy agreement. You are responsible for opening and managing your own gas and electricity accounts, and for settling and closing them before you leave.

Wi-Fi

Wi-Fi arrangements vary depending on the property.

Your tenancy agreement or property details will confirm which of the following applies:

  • Wi-Fi is included within the monthly rent.
  • Wi-Fi is provided by the landlord for an additional monthly charge.
  • Tenants are responsible for arranging and paying for their own broadband service.

Good to know

If you're responsible for arranging broadband, we recommend doing this before your tenancy begins to avoid delays.

Gas and Electricity

All tenants are responsible for opening and managing their own gas and electricity accounts.

Before your tenancy starts, 55 Rent will provide opening meter readings to help you set up your account with your chosen supplier.

Utility charges are based on your own usage and should be paid directly to your supplier throughout the tenancy.

Good to know

We partner with UniHomes, who can arrange your Wi-Fi and utilities together in one bundle if you prefer not to have to set everything up yourself: https://www.unihomes.co.uk

End of Your Tenancy

Before your tenancy ends, you should:

  • Take final meter readings.
  • Notify your utility suppliers that you're moving out.
  • Pay any outstanding balances.
  • Close your utility accounts.

Important

Before your tenancy deposit can be released through the tenancy deposit scheme, we may ask you to provide evidence that your utility accounts have been settled where applicable.

For tenancy-related enquiries, please contact: enquiries@55rent.co.uk

Need Help?

If you have any questions about your tenancy, we're here to help.

General Enquiries

enquiries@55rent.co.uk

Report Maintenance

Report any maintenance issues using the 55 Rent Maintenance Reporting Form.

Access the form

Tenant Information Centre

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